Cancellation & Privacy Policy
Retreat Cancellation Policy
Your registration and deposit is your commitment to the retreat or workshop.
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HOLD DEPOSITS ARE NON-REFUNDABLE
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HOLD DEPOSITS (minus $100 re-listing fee) are transferable to another new attendee found and assigned by original attendee
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Full balance due 4 weeks before start date of retreat unless otherwise noted
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Cancellation requests submitted within 30 days of retreat date, 50% of total amount (less deposit) will be refunded
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Within 14 days of your retreat, sorry but no refunds given, no exceptions
Payment plans are available, please contact Naomi to create a plan that works for you. If you leave the retreat for any reason after it has commenced we are not obliged to make any refunds for unused services. Should you have to cancel your attendance, we must be advised in writing to: naomi.gourlay@gmail.com. We reserve the right to cancel the retreat or workshop if it is not meeting the minimum. If so, your deposit will be refunded in whole.
Order Cancellation Policy
We understand that plans can change. If you wish to cancel your order, you may do so before it is processed, which typically occurs within 1-2 business days of placing your order. Orders canceled before processing will incur a $10 fee to cover administrative and payment processing costs. Custom orders and orders already processed cannot be canceled. Refunds for eligible cancellations will be issued within 7 business days.
Privacy Policy
When you conduct a submission on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated only and to stay in touch with Yoga Cowgirl Co. and Cowgirl's Friend.
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To comply with any applicable laws and regulations.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
It's important to note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilizing other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix Privacy Policy.
If you don’t want us to process your data anymore, please contact us at naomi.gourlay@gmail.com
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at naomi.gourlay@gmail.com